AGE OF CONSENT
By accessing CLS Sportswear’s Services, you represent that you are at least the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use the Services.
INFORMATION WE COLLECT
Information That You Provide: We collect information that you provide directly to us. For example, we collect information when you use our website, shop in our stores, call us on the phone, create an online account, sign up to receive our emails, participate in a giveaway sweepstakes, contest, promotion or survey, communicate with us via third-party social media sites such as Facebook or Instagram, request customer support, apply for a job or otherwise communicate with us. Providing your Personal Information to us is voluntary, however, if you do not provide some or all of the information we request, we may not be able to provide you with certain products, services or information.
The types of information you may provide directly to us include, but are not limited to your name, shipping address, billing address, zip or postal code, telephone number, email address, birth date, credit card or payment information, product and communication preferences, family members, demographic information, or any other information that could be used to contact you or any other information that you may choose to disclose to CLS Sportswear.
In some cases, we may also collect information you provide about others, such as when you purchase a gift card for someone and request that we deliver it electronically, or decide to purchase and ship products to someone. We will use this information to fulfill your requests and will not send marketing communications to your contacts unless they separately opt in to receive communications from us.
Information We Collect Automatically: In order to improve the overall quality of your online experience, CLS Sportswear, its partners, and/or vendors automatically collect certain information about you when you access or use our website or Offer Sites, interact with our emails or online advertisements, or when you transact business with us. Information we automatically collect includes:
Log File Information: We collect information about your use of our website, such as the type of browser you use, access date/times, pages viewed, your Internet Protocol (“IP”) address and the referring link through which you accessed our websites. We track and aggregate certain information about the visits to our website to analyze trends and statistics such as general traffic flow and feature usage related to CLS Sportswear’s website. We compile traffic-based statistics that show the numbers and frequency of visitors to our website and its individual pages.
Cookies: Our website, online advertisements, and emails use first and third-party “cookies”, pixel tags, and other technologies to automatically collect information about you such as browser type, pages viewed, links clicked, and other actions you take in connection with our websites, online advertisements, and email. We use this information for various purposes, including to facilitate web page navigation, display information more effectively, personalize your online experience, to understand how our websites are used by users, market our products and services, measure the success of our marketing campaigns, and for security purposes. We also use Google Analytics to compliment these services.
Most web browsers are set up to accept cookies. You can adjust your browser settings to refuse all cookies or to inform you when a cookie is being placed on your hard drive. However, certain features of CLS Sportswear’s website may not work properly and you may be required to re-enter certain information each time you use our website. For example, to use our shopping cart feature, you must have cookies enabled.
Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.
INFORMATION WE DO NOT INTEND TO COLLECT
When you create an account on our website, you may provide us information such as your first and last name, e-mail address, password, birthdate and other info you provide. CLS Sportswear does not intend to collect and retain records of any sensitive personal information, data regarding minority status, or data received from third parties that is not expressly contemplated by this agreement or contractually authorized. We do not knowingly contact or collect information from persons under the age of majority in your state or province of residence. The Services are not intended to solicit information of any kind from persons under the age of majority in your state or province of residence.
SECURITY OF TRANSMISSION OF PERSONAL INFORMATION
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us and your selected payment method in a secure way – this information is not stored in our system. When you submit payment, this communication happens directly between you via CLS Sportswear and the payment gateway selected (i.e. PayPal, Inc.). You can verify this transaction is secure by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
The computers/servers in which we store personally identifiable information are kept in a secure environment; however, the transmission of information via the Internet or e-mail is not completely secure and always carries some risk. Although we will do our best to protect Personal Information that you submit to us, we cannot guarantee the security of your data transmitted to our site through the Internet; any transmission is at your own risk. Once we have received your information, we use commercially reasonable procedures and security features to prevent unauthorized access.
HOW WE USE YOUR INFORMATION
- We may use your Personal Information to provide products and services and to support our business functions. For example, we may use this information for the following purposes:
- Provide, Improve, and Develop the CLS Sportswear Website.
- Provide the Services to you.
- Process and fulfill your order, including by shipping products to you, or others you designate, and sending emails to you, or others you designate, to confirm your order status and shipment and to process merchandise returns
- Provide customer service.
- Operate, protect, improve, and optimize the CLS Sportswear Website and the user experience, such as by performing analytics and conducting research.
- Communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, support messages, updates, security alerts, and account notifications.
- Communicate with other persons using contact information you provide, such as when you designate another person as the recipient of a gift purchase.
- Make your shopping experience easier, more personalized, more enjoyable and more efficient.
- Address problems with and improve our products, brands, services and technologies, as well as to develop new products and services.
- Allow you to use our in-store and online technologies.
- Provide consistent, personalized services, including to personalize our advertising, marketing communications, shopping experiences and promotional offers.
- Organize local community events, promotions and in-store experiences.
- Facilitate your ability to share information to social media.
- Administer and fulfill our contests and other promotions.
- Help us learn more about your shopping preferences or product preferences.
- Fulfill a contract we have with you.
- Operate, protect, improve, and optimize the CLS Sportswear Website and experience, and personalize and customize your experience.
- We process this information given our legitimate interest in improving the CLS Sportswear Website and our users’ experience with it, and where it is necessary for the adequate performance of the contract with you.
- Create and Maintain a Trusted and Safer Environment.
- Prevent, detect, mitigate and investigate fraud, security breaches and activities that are or potentially may be prohibited or illegal.
- Conduct security investigations and risk assessments.
- Verify or authenticate information.
- As we believe to be required or appropriate to protect the rights, property, safety and security of CLS Sportswear and our employees, customers and others.
- As we believe to be required or appropriate under applicable law, to respond to requests from government authorities and to comply with legal process, investigations, regulatory or governmental enquiries or for other legal or regulatory purposes.
- Comply with our legal obligations.
- Resolve any disputes with any of our users or shoppers and enforce our agreements with third parties
- We use your Personal Information in connection with automated decision making via our third party service providers to protect our business from fraud during the checkout process. Some payment gateways use customers’ Personal Information to block certain transactions that appear to be fraudulent through automated decision-making.
- We process this information given our legitimate interest in protecting the CLS Sportswear Website, to measure the adequate performance of our contract with you, and to comply with applicable laws.
- Provide, Personalize, Measure, and Improve our Advertising and Marketing.
- Send you promotional messages we believe may be of interest to you, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about CLS Sportswear or partner campaigns and services) and social media advertising through social media platforms such as Facebook or Google).
- Personalize, measure, and improve our advertising.
- Administer contests, or other promotional activities or events sponsored or managed by CLS Sportswear or its third party partners.
- Conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with the CLS Sportswear Website, information obtained from third parties, and your search and booking history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you.
- We will process your Personal Information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications.
- Other Purposes.
- When you consent to it.
- When it is necessary to protect your vital interests or that of another person.
- When it is necessary for the performance of a task carried out in the public interest.
- When it is in our legitimate interests. Legitimate interests are our business or commercial reasons for using your data, such as (i) keeping our records up to date (ii) providing the Services to you; (iii) maintaining or administering the Services (iv) performing business analyses or for other internal purposes to improve the quality of our business and the Services we offer; (v) prevention of fraud and financial crime to protect the public; (vi) communicating with you concerning programs or services consistent with our obligations to provide those services or otherwise; and (vii) participating in litigation, investigations, regulatory or governmental enquiries or for other legal or regulatory purposes involving our customers who use or have used our Services or other third parties. We will not unfairly place our legitimate interests above what is best for you.
HOW WE SHARE YOUR INFORMATION
We share your Personal Information under confidentiality agreements with, or obtain data from, third parties in the following ways:
Legal Requirements. We may share information about you if necessary or appropriate to comply with laws or regulations or in response to a valid subpoena, court order, legal processes, or government request, or to protect the operations, privacy, safety, property, or when we believe it is necessary to share such information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law or to protect the public.
These third parties do not have any independent right to share your Personal Information. We will exercise reasonable measures to have the third parties to whom we disclose your Personal Information respect your Personal Information and comply with applicable data protection laws.
HOW WE KEEP YOUR INFORMATION
We will store your Personal Information for as long as is necessary to achieve the purposes for which it was collected, whether that is to provide services to you, for our own legitimate interests (described above), or so that we can comply with the law. We reserve the right to retain it to the full extent not prohibited by law. We may delete Personal Information in our discretion, so you should retain your own records, and not rely upon our storage of any Personal Information, content, or other data.
We will review the information we hold and when there no longer is a user, legal, or business need for us to hold it, we will either delete it securely or in some cases irreversibly anonymize it. When we delete any information, it will be deleted from our active databases but may remain in our archives.
HOW WE PROTECT YOUR PERSONAL INFORMATION
To prevent unauthorized access, maintain data accuracy, and facilitate the correct use of Personal Information obtained through our website, we have put in place appropriate physical, technical, and operational measures to safeguard and secure the Personal Information we collect online against unauthorized access, unlawful use, accidental loss, corruption, or destruction.
We use technical measures such as password protection to protect your data and the systems where they are stored. However, messages you send to us through the Internet or otherwise electronically may not be secure. We recommend that you do not send any confidential information to us by email. If you choose to send confidential information to us, you accept the risk that a third party may intercept this information.
We make reasonable efforts to keep your information safe and secure while shopping. We protect your online order and Personal Information by using Secure Sockets Layer (SSL) technology. All the data that travels between your computer and our servers is SSL encrypted, and then stored on a computer that is not connected to the Web. To make sure you are accessing a secure server, look at the lower left or right hand corner of your browser window after accessing the server. An un-broken key or closed lock (depending on your browser) indicates that SSL is active in your window. Some versions of browsers and firewalls don’t permit communication through secure servers. In that case, you’ll be unable to connect to the server so you won’t have to worry about mistakenly placing an order through an unsecured connection.
LOCATION OF YOUR PERSONAL INFORMATION / YOUR PARTICULAR CONSENT
You are giving us the following particular express, voluntary, and informed consent to a few activities relating to your Personal Information that is disclosed in providing goods and services to you, or for a purpose directly related to such purpose:
Some of the recipients of Personal Information as specified above may be located in countries that do not provide a level of data protection equivalent to that set forth by the European Union and some other jurisdictions. If you submit any Personal Information or choose to access or use the Services offered by CLS Sportswear such as our website, you consent to such disclosure, transfer, process, and storage of information in accordance with this Privacy Notice and subject to such applicable laws which may include access by law enforcement and other government entities including courts and tribunals.
Consent to Electronic Notice If There is a Security Breach: We will take reasonable measures to safeguard your Personal Information and prevent such information from unauthorized access, disclosure, or use. However, there can never be a guarantee of data security.
If you do not want CLS Sportswear to send you email or postal mail regarding CLS Sportswear or its Services, you can choose not to provide your Personal Information to CLS Sportswear, even though it might be necessary to make a purchase or to take advantage of certain features on our Services. You may also manage, update and correct the information you provide. If you choose not to give us certain Personal Information, you can still use many aspects of our website. However, you will not be able to access website areas that require account registration.
If you would prefer not to receive marketing emails sent by CLS Sportswear, simply click on the “unsubscribe” link included at the bottom of any of those emails. If you opt out of receiving marketing emails, we may still send you other types of messages, such as purchase receipts, information about shipments, or emails about your user account.
If you’d like more information about our privacy practices feel free to contact us at [email protected]
Or via postal service at:
13605 SW 149th AVE., Suite 9
Miami, FL 33196